Privacy & Security
Your Health Data. Protected by TeleMEDix
At TeleMEDix, privacy and security are not features — they are foundational principles. We are committed to protecting your personal and medical information using industry-leading standards and advanced technologies.
Data Ownership & Control
- You retain full ownership of your medical records.
- Control access, sharing, and review of your data.
- Permission-based access for healthcare providers.
- Transparent and auditable data usage policies.
HIPAA & GDPR Compliance
TeleMEDix is built from the ground up to align with international safety standards.
- HIPAA (U.S. Health Insurance Portability and Accountability Act)
- GDPR (General Data Protection Regulation - EU)
- Best-in-class healthcare data protection practices.
Enterprise-Grade Security
- End-to-end encryption (at rest and in transit).
- Secure cloud infrastructure with RBAC controls.
- Multi-factor authentication (MFA) enforcement.
- Continuous monitoring and regular security audits.
- Third-party penetration testing and vulnerability scans.
Decentralized Storage
Ensuring redundancy and ultimate reliability for your data.
- Distributed storage principles for high availability.
- Reduced single-point-of-failure risk.
- Secure archival of lifetime medical records.
- Instant recovery and data integrity verification.
Advanced Architecture
- Zero-trust architecture principles
- Real-time threat detection & alerts
- SOC 2 aligned cloud environments
Data Minimization
- Collection of essential data only
- No third-party advertising sharing
- Controlled AI data processing boundaries
MFA Protection
- Biometric support (Face ID/Fingerprint)
- Device verification for logins
- Automatic session timeout features
Audit Trails
- Secure recording of every interaction
- Tamper-resistant activity logs
- Full transparency for all users
Secure Telehealth
- Encrypted video & messaging channels
- No recordings without explicit consent
- Secure post-visit AI documentation
Disaster Recovery
- Automated daily encrypted backups
- Geo-redundancy across data centers
- 99.9% uptime target infrastructure
AI Governance
- Human-in-the-loop clinical oversight
- Vigorour bias monitoring & validation
- Ongoing safety and performance audits
Child Protection
- Safeguards for minors' records
- Guardian-controlled access settings
- Enhanced consent management systems
Contact & Data Requests
As a user, you have the right to request data export, corrections, or account deletion at any time.
Reach out to our Data Protection Officer:
info@telemedix.netOur Commitment
We believe that health data is the most sensitive information a person owns. Our technology is designed to match the scale of that responsibility.
"Privacy is not a setting, it's a social contract. We are honored to be your partner in this journey."
— The TeleMEDix Security Team